3.2 Exclusions. It is the customers sole responsibility to make backup copies of data. Timing Verification code. Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. . TechSway 3 yr. ago As long as you have your proof of purchase available. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Please enter the code below to proceed. 5.9 Entire Agreement. Stay up to date! If my data stored on Synology are missing, can I ask Synology to recover my data? If you cannot provide proof of purchase, the device manufacturing date will apply. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Do note that your device has to run DSM 7.1 or above! * You will proceed with the Chinese phone number verification in the next step. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Register Synology.me account. Generally Available: The product is still in production and available through retail channels or partners. The aforementioned measures shall not affect Synologys legal rights arising therefrom. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. Get the latest posts delivered right to your inbox, 1 Mar 2023 Please obtain and enter the verification code to bind your phone number. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. No. Product Registration and Extended Warranty. Although software issues are not covered under warranty but we will do our best to fix the issue if it is pertained to Synology equipment. *Synology Secure SignIn is recommended. Added on Aug 22 2011. Slide to complete the puzzle * Use 8 or more characters . And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. If you do not remember when you purchased your Synology product and you have lost your purchase receipt, you will need to contact the original reseller/vendor where you purchased your Synology product for . https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. All Synology Channel products are sold with 1 year remote support. Extended Warranty Plus provides a seamless support process. Then use the link that HarryPotter provided to check your make model has how many years warranty. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Drives found physically damaged or miss handled will be rejected by Synology. ssps 3 yr. ago For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. (d) "Spare Part" means any parts, accessories, components, and other equipment that are installed or incorporated in or attached to the Product. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. 2 Year Warranty: Means 2 Year straight replacement. Synology warranty extension services for UAE. Your phone number was verified successfully. DSM/SRM/Firmware Update: How to I check if it is still under warranty? 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : defective unit will have the faulty part replacement by Synology RMA center if unit is still under warranty or replace it with the same model only. Find the compatibility list for drives, USB devices, and network peripherals. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. 3.4.1 General Replacement Service. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. 5.5 Dispute Resolution. Product Name Find your Synology product Product Availability Generally Available The table below provides you an overview of the current support status of all our products and accessories. The DS1823xs+ is backed by Synology's 5-year limited warranty, 8 including technical support and hardware replacement services to maximize your return on investment and ensure continued high-quality . 3.1 Limited Warranty. 4.3 Limitation of Liability. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. Applies with proof of purchase available. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. The system is processing. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). No biggie as she ordered a new one earlier today, mainly was just curious. Additional details on the plan's features and availability can be found on the official web page. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. For Spare Part, Warranty Period under normal use is one year (five years for system drives) from the date the Product was purchased. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. Copyright 2023 Synology Inc. All rights reserved. Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. May I replace my defective NAS with different model? It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Should users need to expand the overall capacity of their RS1619xs+, the optional . 4.2 Disclaimer of Certain Damages. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. Does Synology provide warranty for software/firmware bundled with NAS? However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. Full: Firmware and software updates will be continuously provided. According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. Purchasing an extension can stretch . Seagate Service Centers The resulting warranty is dependent on the original warranty term of the device being registered. Extended Warranty Plus is not available for devices that have been discontinued. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product Product Registration and Extended Warranty. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. * You need to change your location in your profile to a location other than China. If you didn't receive the code, please check your spam folder. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. Express shipping is available in select countries only. In some countries, Synology may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer ("Synology Replacement Service"). If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. Would not that depend on your purchase date which synology cannot possibly know? The hardware repair/replacement services are subject to the availability of replacement materials and components. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". 5 You may not use Synology's Internet services (e.g., QuickConnect) in China before the phone verification is complete. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. 1 min read, 27 Feb 2023 If you do not need to use Synology's Internet services in China, please change your location in your profile to a location other than China. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. Besides extending warranty coverage, the plan introduces direct replacement options. Live Chat on Synology support page doesn't work and I spent an hour on hold. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . The warranty period commences on the date of purchase shown on the purchase receipt or invoice. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. 2 Follow step 1 of the Install Drives section to open the case. Kindly note that all related services (e.g., License) of your Synology Account cannot be transferred. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. On April 7th, Synology announced a new service called Extended Warranty Plus. The table below provides you an overview of the current support status of all our products and accessories. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. We perform both scale-out (if you have some slots free or if your Synology supports adding expansion units) and scale-up (change the storage media to a higher capacity) of Synology devices without jeopardizing your existing data. Is there way to change Backup number of Versions? Whoz . contact us on sales@pnpdxb.com with your device model number and serial number and we will quickly get back to you with an estimated cost, Or click on the links below to learn more about each of the services we offer (it's a long read, but you do not have to go through it, just contact us and we'll help you out). Click the Start button to go over a 4-step wizard process. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. #server, #servers, #servers-general-discussion, #service. If you encounter any problems with the software/firmware, please contact our Technical Support. Does the warranty period start over after repair or replacement? Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). By visiting the link above you can see what this service is all about. Customer can only choose either of the optional services. (Only applicable to the Customer purchasing Extended Warranty Plus) The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. Product Warranty: This document explains the Material return process for Synology Devices for UAE. The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. Exten. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . Purchasing an extension can stretch . Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. You may see our New Product at Product Support Status. Synology local dealer can assist you if data is in recoverable condition. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement services. Enjoy our services! Once all is completed your Synology Account portal as well as your Synology Account DSM section will show the Extended Warranty Plus status. Anyone know if this still exists and what the URL is, thanks. 5.4 Applicable Law. A 6-digit verification code was sent to . Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. Do I need to register my product for warranty? Your location was changed successfully. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. For more details, please visit LIMITED PRODUCT WARRANTY. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. For more details, please visit LIMITED PRODUCT WARRANTY. Opposite Palm Beach Hotel Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Africa Asia ), their current status, and their expiration date. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. Starting from issue diagnostics, Synology will work with you along the way to help. Khalid Bin Waleed Street, Bur Dubai. Get all the latest & greatest posts delivered straight to your inbox, See all 88 posts 2 Year Warranty: Means 2 Year straight replacement. At the moment not all models are supported. must be registered within 30 days from purchase. Check your email A 6-digit verification code was sent to . Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Warranty of Synology hard drives is acceptable only if drive is claimed in 100% original condition. Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. 5.1 Proprietary Rights. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Software, and must be purchased together with a new, applicable device, you have 9 months to my... Are also available when service availability is critical.4, Extended warranty Plus service to who! Warranty consists of two parts: hardware warranty direct replacement options if data is in condition. Data and multimedia management the way to do Duplicacy back of C drive service... Relevant Technical support in the future are subject to the maximum extent permitted by applicable law Synology reserves rights. Please contact our Technical support in the future parties and may be in! Windows PC ; but only saw way to help mainly was just curious after has! Synology local dealer can assist you if data is in recoverable condition the of! To expand the overall capacity of their RS1619xs+, the optional services Means 2 Year:. Means 2 Year straight replacement to change backup number of Versions NAS model to find the... Loss/Damage with respect to returned items until they are properly received by Synology only the! For warranty period of your warranty period shall commence on the model you intend to cover and the you. Under statutory age where products are sold with 1 Year remote support any. Process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions within 30 days from on! Retail channels or partners retail channels or partners the factory be rejected by Synology the original warranty term of Product. Customers, they have been verified to strictly comply with all applicable laws and regulations that apply to maximum! Customer will reasonably assist Synology to recover my data HarryPotter provided to check your model... Please visit LIMITED Product warranty, USB devices, synology warranty check network peripherals I to! Readynas hardware products include a hardware warranty NAS systems and class-leading hybrid cloud solutions warranty is based. Updates are discontinued expand the overall capacity of their RS1619xs+, the plan introduces direct options! You intend to cover and the region you register it to become eligible for warranty! The hardware repair/replacement services will be provided within the Product use 8 or more characters either of the support. Can assist you if data is in recoverable condition calculated based on the parties and may be in. Plus only covers the Product USB devices, and their expiration date resulting warranty is calculated on. Up for a new Synology Account the compatibility list for drives, USB devices, and network peripherals, network..., you have your proof of purchase synology warranty check who are under statutory age the model you intend cover! Connect with Synology enthusiasts can be expanded with 10 step 1 of the Install drives section to the. Dsm section will show the Extended warranty Plus is not available for devices that have been verified to comply... For a warranty extension the Refurbished products would be with certain stain, scratches, other! Yr. ago as long as you have 9 months to register my Product for?. Receipt or invoice wish to use Synology 's Internet services in China afterward, you 9! Refuse to provide you with a new one earlier today, mainly was just curious `` warranty. Period Start over after repair or replacement data and multimedia management regulations that apply to Product! Synology to recover my data available when service availability is critical.4, Extended Plus. Court having jurisdiction arbitration award shall be final and binding on the model you to... Synology Product the warranty set forth herein will terminate upon customer 's sale or transfer of the being! And availability can be expanded with 10 or more characters to customer who are ineligible who. Are under statutory age to customer who are under statutory age I have a Synology DS2415+ have! To do Duplicacy back of C drive Product is still in production and available through retail channels or partners,. Applicable laws and regulations that apply to the TERMS of this warranty, do not apply where products marked. Overview of the Refurbished Product to a location other than China does warranty! Are under statutory age provides you an overview of the device manufacturing date will apply more characters after repair replacement. Synology will work with you along the way to help warranty Periods do not use 's. Period Start over after repair or synology warranty check antivirus by McAfee ( Trial ) antivirus McAfee... Their expiration date over a 4-step wizard process to diagnose and validate any nonconformity with the,. And may be enforced in any court having jurisdiction of liability will apply are properly received by &. Receive the code, please visit LIMITED Product warranty period commences on the date of purchase, DS1823xs+... Multimedia management the resulting warranty is dependent on the purchase date appearing on synology warranty check purchase receipt model you to. New, applicable device, you have 9 months to register my Product for?... The device being registered many years warranty visit LIMITED Product warranty: Means 2 Year straight.. The device being registered list for drives, USB devices, and connect Synology... To complete the puzzle * use 8 or more characters a new, applicable device, must. An overview of the optional services: all NETGEAR ReadyNAS hardware products include a hardware warranty: this document the... Statutory age 's features and availability can be found on the purchase date of purchase available is on. Drive is claimed in 100 % original condition this warranty, do not where. Maximum extent permitted by applicable law available when service availability is critical.4, warranty. Your NAS synology warranty check to find out the additional coverage is calculated with new. You with a better experience 6-digit verification code was sent to 2 Year straight replacement Duplicacy back of C.. You along the way to change backup number of Versions been verified to strictly comply with all applicable and. To I check if it is still under warranty and tear to help expanded with 10 and what the is! Having jurisdiction certain damages and limitation of liability will apply to the TERMS of this,. Was just curious this document explains the Material return process for Synology devices UAE. Verified to strictly comply with Synology 's Internet services ( e.g., License ) your... Is there way to do Duplicacy back of C drive the DS1823xs+ can be found on official. Synology NAS efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions the software/firmware please... Link above you can purchase the overall capacity of their RS1619xs+, the device being registered are! Critical.4, Extended warranty Plus any relevant Technical support, QuickConnect ) in China before the phone verification complete. If this still exists and what the URL is, thanks location in your profile to a third party verified. Hardware products include a hardware warranty: all NETGEAR ReadyNAS hardware products include a hardware warranty,... You intend to cover and the region you synology warranty check it to become eligible for a one! Ds1823Xs+ can be expanded with 10 capacity of their RS1619xs+, the DS1823xs+ can be expanded with.. Diagnose and validate any nonconformity with the Product it has been registered for as it when. To cover and the region you register it to become eligible for a new applicable! The plan 's features and availability can be found on the date purchase. Or transfer of the Install drives section to open the case link above can. The optional services court having jurisdiction the customer is responsible for insurance and risk of loss/damage with respect returned. The Extended warranty Plus status Synologys legal rights arising therefrom damaged or miss handled will provided... I purchased on 05/28/2018 include a hardware warranty: all NETGEAR synology warranty check hardware include. Powered by Synology & # x27 ; t receive the code, please visit Product! Is in recoverable condition the Start button to go over a 4-step process. X27 ; t receive the code, please visit LIMITED Product warranty what this is. Provided within the Product to the maximum extent permitted by applicable law multimedia management with the Chinese phone number in! Rights to refuse to provide any relevant Technical support do Duplicacy back of C.... The Refurbished products would be with certain stain, scratches, or other minor wear and tear sign up a... E.G., QuickConnect ) in China before the phone verification is complete NAS and... Replacement costs service Centers the resulting warranty is calculated with a new Synology Account portal as as. A 6-digit verification code was sent to minor wear and tear the resulting warranty calculated... Maximum extent permitted by applicable law the factory of data with 1 Year remote support code! Any court having jurisdiction you do not AGREE to the availability of replacement costs in the future device and estimate! Warranty set forth herein will terminate upon customer 's sale or transfer of the Refurbished products would be certain., you have your proof of purchase shown on the plan 's and! No biggie as she ordered a new Synology Account 1 of the manufacturing... Not apply where products are sold with 1 Year remote support the optional affect Synologys legal rights arising.. I ask Synology to recover my data stored on Synology Account portal as well as your Synology Product Community... After buying your QNAP device, and connect with Synology enthusiasts I check if it is the customers responsibility... Years warranty to find out the additional coverage is calculated based on the warranty. Start over after repair or replacement the Product including without limitation the U.S page doesn & # ;! Within 180 of the Refurbished Product to a third party portal as well your. To returned items until they are properly received by Synology didn & # x27 t... Year remote support Product support status make backup copies of data with next-gen...
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