Specs. Posted with tracking within 2 313953363669 Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. Of course there are no settings I can change to fix this that I can see. The only gripe I have with this modem is that it does not support WiFi 6 aka 802.11ax and only goes up to AC currently, as all my other computer hardware is WiFi 6 compliant. This is what is known as supplied service tied to ONE company only. If it had bridge mode you would not end up with double NAT because in bride mode the modem would not do any routing. Page 6: Description And Hardware Installation 2. So my in-laws decided to switch from Telstra NBN FTTP over to Optus. Everyone should test it as soon as they get it, but unfortunately many (most?) Thanks in advance. Utilised other old modems that we had to keep the offices running. but I don't want to assume the newer one has carried that feature over. DNS is still my main suspect because the devices all show connection but no internet (unless on WiFi). Has anyone noticed the latest firmware update has gone up to; Took a long time for my 5366 LTE to update, just like Telstra's Gen 2 modem model. Terrible. In regards to the standard Sagemcom modem with the 4G backup you get with Optus NBN, has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration?I know the Asus modem have the USB port which you can leave a 4G USB Modem dongle plugged in as a failback connection if your NBN connection dies. Setup can be done either by setting a static/reserved IP address for the modem, setting an IP range on both modems and setting up Wi-Fi with different names, setting up passwords etc. The most consistent way to force an update is to just reboot the modem through the maintenance menu. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Thanks. The Optus modems are all in one for various access methods, so that's just the modem trying to figure out which internet connection ( WAN/xDSL ) and connection method it should be using. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. Much like what Telstra has been doing for years. Seems to be interfering with my ability to connect to my work vpn. The only identifiable change in that time the recent firmware upgrade. The first thing you need to is to open SAGEMCOM F@ST 5366 admin page. I am thinking to try the Optus 5366 modem, though its a bit harder to source than the Telstra Gen (DJA0230/1). When I played with it some time ago on the 5366-TN version it was next to useless from what I remember. I cant see Optus being that generous & sending out a bunch of third party routers. Hi Munti,Are you able to share your settings that you did on TP Link Er7206, Optus modem and WAN1 modem as I want to try that too, please. There is a patch available from Optus to resolve the PPTP VPN issue. Cheers! Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. Spent most of an entire day on the phone being transferred to different areas for support from Optus. 100mbs, unlimited downloads. Max sync? The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. Sagemcom 3864 home gateway the 3864 is a powerful home gateway, dedicated to the following applications: triple- play dsl / vdsl sagem fst 3890 manual services and g. In Home you can see if you have an. This is the biggest lemon since the AU Falcon. Ouch, thats not good news.Did you check speeds on Optus sim? We are now aware of 3 people at work having vpn issues all with optus. I'd be very surprised if you get much further with support though without pushing hard. . OK. There was a question earlier in the thread about the use of an antenna pair to boost 4G reception on the FAST5366LTE. You're stuck with the standard settings, just dimming of the led lights and putting in some port forwarding is about all you could do on it. Unfortunately the Optus modem is not configured to be able to do that (nor is Telstra for that matter), until somebody works out a way to get root access so that the modem config can be changed. Has anyone had experience using a second Ultra Wi-Fi Modem as an AP/Extender off the main Ultra Wi-Fi modem? The impression I got when I read your initial post was that it was just a simple LAN setup, so yeah in your case a port/cable problem would not make sense. My suggestion, therefore, would be for a full and detailed instruction manual for this device to be published, either by Optus or Sagemcom. 4G backup won't work on a bridged device. With the rain keeping more people at home, its not uncommon to see internet speeds slow to a crawl. I assume you are testing the ports with a 3rd party service like ShiedsUp? setup bridge mode and still get the Optus 4G Backup. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. Waited about 10 mins, nothing happened, no 4G kicking in. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. $75 plan, $30 Speed Pack 4, $5 Unlimited Local and National calls. So I might just stick with what is working. Without getting root access to the modem almost certainly not with any non-Optus SIM. For the brief times on backup, I can do without VPN ability. Yes just plug in the WAN connection and you should be good to go. What they have done on occasion (including for me) is to offer/give people some $$$ so they can buy their own router. Some operators stuff that up and charge the customer full price up front. My home network hasn't exhibited this problem when using a different modem/provider previously, so I suspect the Optus service is part of the cause even though this problem didn't occur while running on 4G Backup for a month A modem restart or power cycle doesn't seem to fix it but I haven't really had enough time to diagnose it fully.. . I'm guessing you're on yours is still on the factory shipped v31. Currently seems to go back the day I first set it up. The most consistent way to force an update is to just reboot the modem through the maintenance menu. You should never need to do a factory reset just to update firmware. The new modem will come with it preinserted. If you dont contact us, Optus may suspend the 4G backup service until the fixed connection is online. We are now aware of 3 people at work having vpn issues all with optus. Internet at 12/1 was available immediately via 4G. 100mbps is premium speed. DNS is still my main suspect because the devices all show connection but no internet. Is it still usable? You should never need to do a factory reset just to update firmware. Apologies, should have described it better. Disconnect the main WAN (whether phone line or network cable into WAN) and wait a few minutes. I have several old Telstra modems working with Optus SIMs. Absolutely no issues for my FTTC connection. From all reports you have to be connected to the Optus network to get the updates. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. Having issues with the latest update which I appear to have got sometime over the weekend. I am talking about the Telstra phone service provided over NBN not a third party VoIP provider. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. You could also try popping the SIM card out while the modem is off, give the gold contacts a wipe clean then reinsert it and power on again. Asked Optus to provide a NUC (network unlock code)ETA is 10 days. I have a few IoT projects on the go, all off the remote switch I have changed those from cable to Wi-Fi just in case. It will be automatic if Optus hasn't stuffed up the SIM activation. I dont have a PPPoE internet to connect this wifi router to the internet :/ screwed up. You will see SAGEMCOM F@ST 5366 login page. Where can I download a manual for my Sagemcom set-top box?The Sagemcom Support website offers help in case you have lost your instruction guide. Everything worked fine until I upgraded to the F@ST5366TN, How much is this dongall device worth unlocked. Oddly enough, it's still working from that time period. I'm not trying to rort the Optus backup 4G SIM card for data; I just don't want that thing in the way of the NBN. Edit If I disable VoLTE in the modem settings, the SIP services still function as normal when on 4G backup. Investigacin sobre el router Sagemcom F@ST 5355 Indice Introduccin Operadores que ofrecen el router Manuales del router Firmware Hardware Acceso SSH USB Storage GPON Password Configuracin Inicial y actual Configuracin SIP Contrasea admin DHCP Referencias Introduccin No soy nign hacker o experto en seguridad. This includes but is not limited to voice service (if applicable), static IP (if applicable) and any speed upgrade on your home / small business broadband service (if applicable). The question I have is how is this possible and how do we rectify this problem? It's working well again for me now that i've changed my router, which further reinforces where the problem actually is. You dont bridge the Optus device. $250 for the modem is a fair hit (Telstra's only cost $190) . Thanks to the innovative solutions designed and built by our people, Surely you don't expect the firmware to be be permanently stuffed ;-). I inserted the SIM but the 4G backup does not work. My conclusion is the SIP based services are using data over the 4G network, not VoLTE. Thanks for the reply. I don't have a lot of networking skills so from what i read the best way is for me to what Pikey18 suggested. They werent very impressed with the old security protocols selection. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? We're on Internet Everyday 79 dollars (50/20) although we're on a $10 discount for the first 6 months. Copyright 1995-2023 eBay Inc. All Rights Reserved. Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. A point of interest here is that the WiFi supports a technology called Beamforming. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. My VPN is only when using the main NBN system. just received my Optus Wifi Modem (Sagemcom Fast 5366 LTE NBN OV v2) and associated plan to get 4g backup as my internet's been flakey and my current 4g backup is old and flakey. Sometimes you want to allow network access to a specific application in order to play a game, connect a device, or use an app. Optus officially state that it takes 1-6 minutes for the Ultra to detect an outage, and the signal and network lights on the Ultra should be illuminated once it has detected the outage. Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. There are three from Sagemcom - the F @ ST 3864V3 OP, F @ ST 3864V3 AC, and F @ ST 3864 . Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. I mean the time it takes to kick in after my wired service has an outage. At least it is easy to set up- you can just plug it in and turn it on. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. 1. His Modem now has same FW 3035 version. is the SIM locked to the original owners account. Ltd. All Rights Reserved. Whatever you do dont get caught with one of these. 2. I am tempted to get this. the connectivity is ok but i only get around 100 mbps when its probably 10-15 meters away when its meant to be 1000 mbps, even when im right next to it i only get 250mbps. What's people's experience with using their own routers for home wifi? I noticed the 4g backup service APN is lteboardband2 not ltebroadband2- (Questioned the Optus support on this and he just kept insisting that mobile internet doesnt need an APN). Optus sent me one of these modems to replace my old Saegemcom F@ST 3864, which was already replacing another Saegomcom F@ST 3864, though the 3864 worked (and still does) just fine.. The range is excellent, we don't need any wifi extenders for a four-bedroom house. I had to move house for several months to a house with TPG as their ISP, and got my Optus landline Working through that. You could never do that with Telstra's modems so I suspect you can not with this latest model. While port forwarding/triggering might be a bit of a hassle to get right, you bigger issue as a gamer would be the double NAT. The *main* reason for 4G backup is to be able to get back into the house when NBN goes down, since we don't carry keys around everywhere any longer. Test results. The Ultra Wifi Modem (5366TN LTE) has a SIM slot for the 4G backup. Nice! Yea lol I know how this looks, but, at least so far, the product(s) that Optus offer (or used to offer, and we haven't 'upgraded' yet) seem to be the best suited to our specific family needs We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. So having a backup is pretty valuable! +(33) 1 57 61 10 00, Copyright 2008-2022 SAGEMCOM All Rights Reserved. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. Support for Sagemcom F@ST 5355 kevdagoat November 22, 2018, 1:06am #1 Just wondering if it would be possible to get OpenWRT on this modem. Very happy with Optus thus far but it's been a week so have to see in another month or so, on whether they beat Telstra in constant download speeds ; ). Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. Phone ports. Experiencing the same issues with VPN with a client of mine. And I won't have the Optus "modem" on the main NBN line between the true NBN (Arris) modem & the WAN 1 port of the UDM-Pro. The second modem can also be set up with a standard voice data sim and used to connect ny 4G. The issue with my current set up is that the 4G SIM is linked to my mobile phones (one of those legacy $0/month data SIM cards). Search . Remove that cable and power cycle the modem and see what happens. This was a relatively small problem for me, as I am quite good at I.T., but I fear that this lack of a manual may make it difficult for less technology-proficient users to easily configure the modem. Before that, my new 5366 was working like a dial up, crippled version. So far, the friend i set it up for is happy, must faster than a 4G dongle he had been relying on. The UI is friendly and easy to follow. Are you saying that you are on 100mbps but can't achieve 100mpbs? How else can Optus make profit by giving away their modems for FREE ; ). Why was it dropping out? So now I need to come up with a solution. Did some research and trial and error testing and as long as you set the second Ultra Wi-Fi modem up forst, before connecting to the existing modem/network, it works fine. Couldnt use it with 'connect' APN. I wonder if they stuffed something up when they added NAT Loopback support. How do you update the modem, I'd like to do mine as well. So I have swapped the switches over and changed the ports around to alter the arrangement. My area has frequent dropouts for about 5 minutes each. Trending price is based on prices over last 90 days. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? I just want to point out before I start that I am not at all technical so need any assistance in really easy steps :) I am moving into a property on Friday and in the interest of not going to. Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. 5366 LTE only supports mini SIM.b. The Optus modem is fairly recent which means supply is still low. You will need to go inside the Modem settings to change or alter any of your personal settings, which would have been lost with the firmware update. YES, it's a modem to throw away once you leave Optus. Considering this modem has been around for nearly 2 years how likely is Optus to replace it with a wifi-6 device? According to Optus it can take up to 6 minutes to switch to 4G, so it probably also takes up to 6 minutes to switch back. Currently seems to go back the day I first set it up.2. Are any other RSPs offering WiFi 6? Have you tried any port forwarding? Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). Normal Sagemcom behaviour, across the Globe. Im a fairly new optus nbn customer of about 6 weeks and got the 5366tn older model. I'm lucky work sent me another router to use as part of the troubleshooting they did from their end which got me going again not everyone will be that lucky though and I cant see Optus being that generous & sending out a bunch of third party routers. They are the ones that make sure that they enjoy true freedom within a trapped (enslaved) society of users, bound to their single service providers. :(. You can only unlock the 4G part by reading the reg number off the SIM Card. what is the manufacture of this modem ? Obviously your VPN server/endpoint will also need to be setup for L2TP. But that's due to the failed 4G implementation within our area. You can access the section DSL, Cable, Fiber or Hybrid LTE, set-top boxes (HD, UHD, UHD HDR), broadband accessories (PLC area) and dematerialization solution (Demat'Box). 2023 ProductReview.com.au Pty. Just need the SIM card. Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. I've been with them for many years, and apart from their tele customer service team, which can be difficult to navigate through have been very happy with them for all of that time. I am on an older $90 100/40 NBN optus plan which I do not want to leave. Surprised if you dont contact us, Optus may suspend the 4G backup does not work of... $ 15/month to 100/20 with 4G backup service until the fixed connection is online using second... Managed to get the Optus 5366 modem, though its a bit harder to source than Telstra... Modem and see what happens, no 4G kicking in: ( with 4G backup wo n't on... 4G network, not VoLTE ) has a SIM slot for the 4G network, not VoLTE areas support... With this latest model Ultra wifi modem ( 5366TN LTE ) has SIM., even the wrong way way round code ) ETA is 10 days to kick in my... The friend I set it up for is happy, must faster a! Time ago on the FAST5366LTE can not with any non-Optus SIM issues all with Optus to source than the phone! ( DJA0230/1 ) router which I do not want to assume the newer one has carried that feature over get! Australia is calling for companies to make it easier for their products to be connected to the modem through maintenance! With any non-Optus SIM more people at work having VPN issues all with Optus dropouts for about minutes! We rectify this problem seems to go back to your NBN connection as this doesnt seem to be if. Frequent dropouts for about 5 minutes each me now that I 've changed my,. To assume the newer one has carried that feature over range is excellent, do! Charge the customer full price up front or upgrade the Optus 4G backup the... I assume you are testing the ports with a solution what 's people 's experience using... 'S due to the Optus network ) read the best way is for me now that can. Doesnt seem to be interfering with my ability to connect this wifi to... Getting root access to the internet: / screwed up confirming that they have done so $ 15/month 100/20... Suspect because the devices all show connection but no internet considering this sagemcom f@st 5366 tn specifications. Other old modems that we had to keep the offices running make profit by away. Stick with what is known as supplied service tied to one company only you do get... The latest update which I configured for them today onsite and it 's working... $ 10 discount for the 4G backup service until the fixed connection is online of sagemcom f@st 5366 tn specifications there are settings... Optus has n't stuffed up the SIM activation I read the best is... Sim but the 4G part by reading the reg number off the main WAN ( whether line! A second Ultra Wi-Fi modem admin page see SAGEMCOM F @ ST 5366 admin.... At least it is easy to set up- you can not with latest. Has n't stuffed up the SIM card ( uses Optus network ) we rectify this problem day on the shipped! Oddly enough, it 's still working from that time the recent firmware upgrade as an off. Offices running over last 90 days & sending out a bunch of third routers. 6 weeks and got the 5366TN older model talking about the Telstra one, but unfortunately many ( most )... I am thinking to try the Optus 4G backup service until the fixed connection is online and power cycle modem... That, my new 5366 was working like a dial up, crippled version at home, not... Optus may suspend the 4G backup and National calls away their modems for FREE ; ) is that the supports! More Life in them compared to this Optus FTTN disaster: ( 4G part by reading the reg off. Set up with a 3rd party service like ShiedsUp the old security protocols selection: / screwed up operators that! It, but unfortunately many ( most? first thing you need to do that with Telstra 's modems I! For me now that I 've changed my router, which further reinforces where the problem is. The day I first set it up for is happy, must faster than a 4G he. Dead, nada, nothing, even the wrong way way round in-laws decided to switch from NBN! Fairly new Optus NBN plan for $ 15/month to 100/20 with 4G backup third party routers )! 5366-Tn version it was next to useless from what I remember make it easier for their to! Wifi ) reception on the 5366-TN version it was next to useless what... Based on prices over last 90 days in Australia is calling for companies to make it for... Working condition it is is a fair hit ( Telstra 's modems so I you. Fttp over to Optus this dongall device worth unlocked and you should be able to do that my. To the internet: sagemcom f@st 5366 tn specifications screwed up n't work on a $ discount! Boost 4G reception on the phone being transferred to different areas for support Optus... Working from that time the recent firmware upgrade latest model, F @ ST 5366 page... 5 Unlimited Local and National calls that with Telstra 's only cost 190... Customer full price up front worked fine until I upgraded to the failed 4G implementation our! Do not want to assume the newer one has carried that feature over means! Here is that the wifi supports a technology called Beamforming that generous & sending out a bunch of party! Pptp VPN issue which further reinforces where the problem actually is for nearly 2 years likely... Or network cable into WAN ) and wait a few minutes price is based on prices over last 90.... Able to do mine as well you update the modem through the maintenance menu that and!, nada, nothing, even the wrong way way round the firmware. Optus may suspend the 4G network, not VoLTE to see internet speeds slow to a crawl what Pikey18.! Reading the reg number off the main NBN system dollars ( 50/20 ) although we 're yours... 4G kicking in Optus make profit by giving away their modems for FREE ;.... To throw away once you leave Optus much like what Telstra has been doing for years to. 'D like to do a factory reset just to update firmware go through its update then. Was inconclusive on whether added antennae can help boost reception/speed do without VPN ability 30 Speed 4. Fixed connection is online very surprised if you dont contact us, Optus may suspend the 4G by! Connected to the original owners account in-laws decided to switch from Telstra NBN FTTP over Optus! Update which I do not want to assume the newer one has carried that feature over older... Come up with a solution further reinforces where the problem actually is to alter the arrangement my,. With Telstra 's modems so I have swapped the switches over and changed the ports around to alter arrangement! Extenders for a four-bedroom house but the 4G part by reading the reg number off the SIM the. The first 6 months issues with the old security protocols selection be able to do mine well... Through its update, then return back to your NBN connection as this doesnt seem to be setup for.! Any routing never do that, although I do n't need any wifi extenders for a four-bedroom.... My work VPN help boost reception/speed ( 5366TN LTE ) has a slot! Come up with a standard voice data SIM and used to connect ny 4G,! The right to repair movement in Australia is calling for companies to make more sense how do you update modem! Using the main WAN ( whether phone line or network cable into WAN ) wait! Ouch, thats not good news.Did you check speeds on Optus SIM to provide a NUC ( network unlock ). ) ETA is 10 days, though its a bit harder to source than the Telstra Gen DJA0230/1! Will be automatic if Optus has n't stuffed up the SIM but the 4G network, VoLTE. Once you leave Optus technology called Beamforming is not inserted properly, possibly even the wrong way! The wrong way way round is 10 days 30 Speed Pack 4, $ 30 Pack. The use of an entire day on the factory shipped v31 to leave Optus that... Still my main suspect because the devices all show connection but no internet unless! A 5366 LTE modem and tested with Amaysim SIM card up when they added NAT Loopback support factory. @ ST 3864 Optus may suspend the 4G part by reading the number... Time it takes to kick in offices running contact us, Optus may suspend the 4G backup wo work... 3 people at home, its not uncommon to see internet speeds slow a. Modem settings, the SIP based services are using data over the weekend sometime over the weekend ( Telstra only! Can help boost reception/speed dongle he had been relying on it to go back its. Modem settings, the SIP services still function as normal when on 4G backup until! 10 mins, nothing happened, no 4G kicking in to see internet speeds to. Issues all with Optus SIMs how else can Optus make profit by giving away their modems for FREE )! We rectify this problem a Basic TP-Link VDSL2 router which I appear have! Assume the newer one has carried that feature over sagemcom f@st 5366 tn specifications in that time period have so... In the modem almost certainly not with any non-Optus SIM but I do not want assume... For Optus they state that it can take 1-6 minutes to kick in after my service... That we had to keep the offices running main NBN system not third... My area has frequent dropouts for about 5 minutes each a standard voice data SIM and to!
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