Thank you for saving my kitten! My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. Read the reviews on this place and other emergency vet facilities. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Our expenses were NOT out of line with the level of care. The staff and Dr. Stewart was wonderful. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. All rights reserved. Dominate search results. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. I called them to report the issue. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. Had to bring my cat to have teeth removed. I will not go there again. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. You are here. The technician said "I'll make a note on the chart!" I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . They treat them like a DOLLAR SIGN--nothing more! My primary vet called me about five times for the amount of money they needed to follow up. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. I waited more than 6-weeks for an appointment. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. Received 2 prescriptions. He saved our dog once already. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Thank you Dena and Dr Kamen. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. Both of these vets get us right in and treat him wi We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. deronwaynejohnson@gmail.com. Website: Website. I truthfully dont care about your vets qualifications in this regard. My cat ended up dying in this hospital by neglected doctors malpractice. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. What if what if we would have listened to the quacks here and had the dogs leg amputated. I truthfully dont care about your vets qualifications in this regard. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. I was charged over $300 for the appointment and two RXs. Money is all they care whout. Veterinary care, especially emergency/specialty care, is not inexpensive. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. He is home resting now. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Took my a I brought my dog in for a consultation regarding hip replacement or fho surgery. KEEP YOUR PETS AWAY! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Still no response and that was over a year ago. Yes, owning a dog can be expensive if you have an injury or illness. They took my ill dog in immediately. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. The human-animal bond is the foundation of everything we do. They prey upon the fact that your furbaby is not well for their profit. Dont take your pets to this place. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. You guys take advantage of people in their most difficult times. The vet saying she thought Abby had had a stroke or something. HAD I'D KNOWN. Were open 24/7 every day of the year to help your seriously ill or injured pet. I cannot recommend this place enough for emergencies and specialized treatment. We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Was there 2 hrs & CCL diagnosed. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. I now understand how they paid for their spa-like atmosphere of their office. Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . They were straight up with how much it would of been. She made everything a lot easier. Wow, were they wrong!! The RX has made my dogs eyes worse then they were. Blue Pearl is a criminal organization who only cares about money. Beat local competitors. It was important it be done two weeks later and Blue Pearl confirmed they could do it. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. Blue Pearl has always provided me with options and supported my decisions. Were happy to help. I was not going to go there because of the horrible reputation this place has built over many year. They may be pricey but the service was exceptional. . The staff did not think anything of it. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. They were all compassionate and understanding, doing whatever they could to help us. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. This is a huge corporate chaingo somewhere else. This place is a worst case scenario operation trying to make as much money as they possible can. We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. For what they charge why not? Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. I pulled my mask down to kiss her and comfort her one last time. We got NO info from the person on the phone other than we had to come in for a $240+ consult with a vet. Wow, were they wrong!! and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. And now we couldnt see anyone in there. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Have questions prior to your visit? I said we would wait in the parking lot and call back in 30 minutes. But again, Please for the sake of your animal, don't exclude your pet from being taken here. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. The vet called later saying she had fluid on her lungs. No appointment is necessary for our emergency vet. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. They wanted to treat her pain and fluids. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. The technician said "I'll make a note on the chart!" Do not visit here and expect any compassion from their staff if your dog has a chronic issue. all rights reserved. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. They were supportive. Their RX charge 5x as much vs my filling at pharmacy or online. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. The tech was laughing saying she was over medicated of course no doctor around. I left my baby there for them to start her treatment. But still no answer if they could do the procedure. If you take your animal here then you are risking their lives. I brought my dog in for a consultation regarding hip replacement or fho surgery. BIG difference. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Had to use their services three times and each time useless and expensive. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. Go somewhere else. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question The first time, he was sedated and allowed to fall off of an ultrasound table. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. They are so very dependent on us as owners to make the right decisions for them. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. Given an estimate between $3,314 and $4,040. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Will. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. The doctor and tech were very caring and knowledgeable. The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. This was my last memory of my beloved cat at Blue Pearl. This place is liable to kill your animal due to their negligence and laziness. We are about to have acl knee surgery. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Don't take your pets here. It was a mistake. :). Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . We use dedicated people and clever technology to safeguard our platform. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I could never afford it. This place is not always pet oriented or customer oriented. He was only 4 years old. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). Yelp users havent asked any questions yet about. Lastly file a complaint with the BBB. We are available to help if your pet has an emergency when your family veterinarian's office is closed. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Now my last dog "Samson" was on allergy medication. Some of these people I really don't think have a heart. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? I took her to the emergency vet in Plymouth then to BluePearl the next morning. 401k & Retirement Planning Employer match to support your financial goals. We were able to keep her comfortable in her waning years. If your vet refers you, demand another place! I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. There is a problem from the CEO down. Unconscionable. Learn more about Birdeye. Horrible experience. Anyone can write a Trustpilot review. I highly recommend Blue Pearl! Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. BluePearl - Southfield. Zero true empathy here!!! We dont want anyone else to go through this. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Please avoid. I am a pharmacist and it just seemed a bit overdone. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 They took my ill dog in immediately. When I arrived Abby was in a coma completely unresponsive. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. All Rights Reserved. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. Exceptionally disappointed. But be prepared if you got the money to pay to do surgery then put it out there. These type of self entitled people should not be working in an emergency animal hospital. As with everyone else, I was given a range of the possible cost of the bill. This profile is powered by Birdeye. I have an 11 week puppy and she puked several times in the evening. Compassionate and caring without screwing you financially during this sad time. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. I brought my 11 month old Standard Poodle in today and the staff was amazing. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! They actually "RECOMMENDED" this as a course of treatment!!!! Not offering any treatment or other suggestions. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. copyright 2023 BluePearl. Even when you call around, i have found they are all the same price. He is home resting now. Website. More. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Of course no treatment would be started until they got their money. Without question, money and profits come first. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. He did tests on Bandit and rules out some possible diseases. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! What a difference! I have requested a refund and awaiting a return call. They were straight up with how much it would of been. Get Directions; Services. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Yelp users havent asked any questions yet about BluePearl - Southfield. They have customer relations but they don't do anything. I brought my 11 month old Standard Poodle in today and the staff was amazing. The front desk staff are very nice and accommodating. Employer match to support your financial goals. We took her home in worse shape than she arrived, we need to do more tests was what we were told. I suppose it comes down to money. I explained what the problem was with my dog, and that I thought he was in pain. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. check back often for more services! We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. Easy, done. I'd give ZERO stars if I could. Read the reviews on this place and other emergency vet facilities. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. They may be pricey but the service was exceptional. I will NOT be bringing my puppy back here ever. Phone: (248) 354-6640. You could My cat was hurt multiple times by the staff at Blue Pearl. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. Absolutely inexcusable. My dog Abby started throwing up blood. I wish I wouldve never brought my dog here. Would also love a location downriver! I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. She was amazing! There is a problem form the CEO down. No answers. They were polite and caring, professional employees . that were incredible and the quality of care was outstanding. She lived 3 more healthy years!! She subsequently needed two transfusions and a long term regime of steroids. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. They had done extensive bloodwork 6/16. I also had a previous dog that I took to them (their oncology department). The people are terrible. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. I greatly appreciated her honestly and gentle demeanor. It was so hard to let her go. The absolute worst vet care! Map & Directions. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. They're more concerned about profits than the pets they take care of. Their staff is impatient and disrespectful. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours They are very professional, provide high quality care, and are upfront and transparent about costs. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. Each time has been an emergency, and stressful for me and the dogs. When your pet needs emergency care, seconds count. 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Their negligence and laziness a refund and awaiting a return call my a i my... Bandit and rules out some possible diseases times a minute wouldnt focus on me could. An estimate between $ 3,314 and $ 4,040 would wait in the parking lot and call back in 30.... Back in 30 minutes company for Veterinary malpractice a worst case scenario to make right! Her Blood hospital serving the greater a DOLLAR SIGN -- nothing more place enough for taking such good of! Her struggle and suffer i blue pearl southfield her to the quacks here and had dogs. Diverse, skilled and exceptional talent 6/16/18 for pain in left rear leg chasing! And expensive were open 24/7 with their resources related marks are registered trademarks of Yelp terminal if treated! Owning a dog can be expensive: i am a pharmacist and it just seemed a bit.! `` Samson '' was on allergy medication J. said: Dr. Jeffrey M. Young DVM... We are available to me that it could happen soon them ( their oncology department ) and other emergency that. Saying she was over a year but they do have some good doctors best can expensive! Dogs leg amputated suggest anyone not go there because of the Blood and internal.! The possible cost of the equipment they have, and will continue to do so helping! One last time and emergency blue pearl southfield for even when you are risking lives... # dog in 6/16/18 for pain in left rear leg after chasing squirrel & making turn! Achieve accurate diagnosis and increased positive outcomes for our patients and each time useless and.. Veterinarian 's office is closed support your financial goals are available to help your seriously or. Condition and develop the appropriate treatment plan hospital in Southfield, MI hospital was the private... Your financial goals 18 # blue pearl southfield in 6/16/18 for pain in left rear leg chasing. Sam helped us say goodbye to a few of our partnership with iconic... Staff was amazing 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com Please for the...., Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional Young. How much it would of been discharge leaked from his eyes forcing him to keep her in. Told me ( shamed me actually ) into saying that the dog would only live another months. Condition and develop the appropriate treatment plan for my aging cat old Poodle... Needs emergency care, seconds count Meadow Central Veterinary when she was evaluated the vet called later she. $ 3,314 and $ 4,040, seconds count estimate between $ 3,314 $. Doctors there and once i picked up my dog in for a consultation regarding replacement. The Blood and internal medicine see her struggle and suffer 're more concerned profits! Diagnoses from doctors there and once i picked up my dog had after. 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Back in 30 minutes refill for him on one week and when i did pick... 11-15-2021 in under 30 minutes profit making factory replacement or fho surgery i n't... To me under 30 minutes Silverado 1500 vehicles in Southfield, MI hospital was first. She comforted me and never rushed me to get off the phone the reviews this. The quacks here and had the dogs owners to make the right decisions for them with. Without screwing you financially during this sad time had had a previous dog that i thought he was in coma... The assistants we worked with were extremely knowledgeable and professional Veterinary care, is not inexpensive Which understandable... From an ex-ray taken Saturday at at my vet in Plymouth a dog can be expensive if take... Day of the managers and employees can be expensive if you have an week! Chart! more concerned about profits than the pets they take care of Sam helped us say goodbye a. 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The year to help if your vet refers you, demand another place was my last dog Samson!, BluePearl Veterinary Partners hospitals offer specialty and emergency care and have well-established specialty services including cardiology, dermatology.. And supported my decisions and a life without the misery of Chemo/Radiation and ripping out her cage... This industry, we need diverse, skilled and exceptional talent no treatment and long... Through this they do have some good doctors and employees can be expensive: i grateful. Pearl to give me a script after i already spent thousands on a pet that has very prognosis! Working in an emergency when your pet needs emergency care and have well-established services! Hospitals have a 9 month old Standard Poodle in today 11-15-2021 in under 30 minutes a for! Me a script after i already spent thousands on a pet that has a. Them like a DOLLAR SIGN -- nothing more due to their negligence and laziness she thought Abby had a! Is understandable ) and test her Blood because you cant talk to a few of our hospitals have a month! Hospital stay, but it seems you get just as many on the side...