Benefit from free WiFi onboard, a generous luggage allowance, charging points, and more. You are entitled to two items of luggage to be stowed in the hold. BAGGAGE INFORMATION. We carry a limited number onboard most coaches. (d) Fragile items: We only agree to carry fragile items if they are of reasonable size and securely packaged in order to not become damaged in the luggage hold, subject to space being available and any charges being paid if the items are excess or outsized items. - 1. You are allowed to take onto a service one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. You must make Your Ticket and any such reservation number available for inspection by the driver of your Coach or any National Express representative at any time they request. An absolute maximum of three chargeable items of Luggage may be taken in the hold (maximum 5 overall) subject always to space being available and the charges having been paid and our agreement to carry the same. In this context hand Luggage means something that in the opinion of a driver or other National Express representative is capable of being stored safely in the overhead locker or beneath the seat of the Coach, whose opinion shall be final. No problem. (a) Children under the age of two: Children who are under the age of two shall qualify for a Child Ticket. JPY; Weight Initial Booking Manage My Booking (after initial booking) . Unaccompanied children will not be carried. We will only be liable for any loss of or damage to your Luggage or other items of property caused by our failure to use such reasonable care and such liability will be subject to Condition 9.4. Checked-in baggage which is more than the free baggage allowance of 25Kg is subject to additional baggage charges and . If you do travel on any Service without a valid Ticket, you must leave the Service when asked, and we will be entitled to remove you from the Coach if you refuse, unless you immediately purchase a valid Ticket for your entire Journey (subject to availability of a seat for your entire Journey) and you pay: (i) the applicable fare as specified by the driver of the Coach or any National Express representative for the Journey which you are making; plus. (b) Rubbish: You must take your rubbish with you when you leave the Coach. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Luggage weighing more than 20kg each, or any additional pieces of luggage, will incur an additional fee. "Luggage" means any suitcase or other bag which you leave in the luggage hold of the Coach, bring onto a Coach, or bring into a Station; "M-Ticket" means a Ticket which can be purchased online or over the telephone from our contact centre and which will be sent to you by SMS, an M-Ticket may also be referred to as an "SMS Ticket". 25-40 per 20kg bag: 81cm x 119cm x 119cm </p No more than 3 checked bags at 20kg each. You are allowed to take onto a service one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Our Central Lost Property Database makes it easy for us to track and relocate any belongings you may have lost or left behind. Open returns are not available on European journeys. Air China Carry-On Baggage Your carry-on baggage allowance depends on your class of service. National Express luggage policy Hold luggage For each person you are allowed to take one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. For full info,please see our full luggage terms and conditions. Calls to this number are charged at local rate. In August, much more. M-Tickets are not available on European Services; Partner Operator means a third party operator who performs the Services as a subcontractor for and on behalf of us; Service means any network services provided or arranged by us, or on our behalf, for the purpose of carrying persons and their Luggage by Coach, set out in a timetable published by us (and, unless otherwise stated in these Conditions, includes European Services) and/or Event Services; Special Conditions means any additional or special conditions relating to a particular Service or the way a Service is performed or relating to a Ticket or the method of delivery of a Ticket (including any restrictions as to the dates, days of the week, and times of day on which travel is permitted and conditions for advance reservations of seats) which appear on our website and/or are set out in any notices, offers or publications published by us, or otherwise notified to you in writing (including by email). Our luggage is 1 large, two medium. This fee shall vary depending on the seat selected and the applicable Service, but you will be told what the fee is for your pre-selected seat prior to completing your purchase and therefore you can change your mind at any time prior to completing your purchase. Large cases no more than 75cm x 50cm x 32cm. For the safety of all our customers, there are some items not allowed on-board our coaches: For detailed information, see ourConditions of Carriage. Lines open 8am-10pm 7 days a week. (b) Cancellation before Service has begun: If we cancel or withdraw a Service before it has commenced, and you do have a place reserved on it, our liability will be at our option to:-, (i) make suitable alternative arrangements to carry you to your destination on another Coach, or other mode of transport as we consider appropriate and if you have reserved a seat and the reserve a seat option is not available on the alternative transport refund your seat reservation fee; or. For the safety and comfort of all customers, no alcohol or hot food is permitted on our coaches. No single bag may weigh more than 32kg. If your Ticket was purchased by someone else, you agree that such person purchased the Ticket as your agent. (a) You must wear the seatbelt provided at all times whilst seated on the Coach during a Journey (as this is required by law and for your own and others safety). Please call us 36 hours prior to travelling to check the latest status. If you travel with a Ticket that has been spoiled, damaged or corrupted in any way, it will be treated as invalid and you will be considered to have travelled without a valid Ticket. If you choose to carry any large valuable items onto the Coach, provided that they otherwise comply with this Condition 11 they will be stored in the hold of the Coach at your own risk. Where the select your seat option is available for: (i) the particular Service on which you wish to travel; and (ii) through the sales channel that you are using to make your booking, you may, subject to availability, select a particular seat on that Service. I booked a Coach ticket from London to Manchester with National Express. If you are using a discount Ticket which is not valid for that Service because you are using it on the wrong day or at the wrong time, or you are unable to evidence your entitlement to use the relevant discount (for example you do not have your Coachcard or the card is not in your name) you must pay: (i) an excess fare up to the amount of the full standard fare for the Journey you are making; plus. Come on over to our page where you can leave comments and receive updates. (a) Connections with other National Express Services: We recommend that, when you book Tickets on more than one National Express Service, you allow at least the minimum connection time between those Services as specified in our timetable (as published from time to time). The luggage charge has now been refunded along with a . However, any cancellation or requests for changes to Service reservations after the departure of the applicable Service shall be considered to be a cancellation of the Ticket and, in such event, you shall only be entitled to a refund of your Ticket where a refund is expressly permitted under Condition 10 of these Conditions or otherwise under any Special Conditions which apply to the Ticket. Except as provided in these Conditions, we shall not be liable to you or any third party for any loss, damage, liability, cost or expense suffered by you or any third party as a result of any alteration, cancellation or withdrawal of any Service by us, or any delay to any Service, or termination of any Service. We will not be obliged to give you a refund until we have received your unused Ticket. Alternatively, you can write to us at Customer Relations, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD or via any other advertised address for the purpose. If you cancel your Ticket for your Journey(s) where you have pre-selected a seat or if you cancel your pre-selected seat, the seat reservation fee shall not be refunded (irrespective of whether or not your Ticket is refundable pursuant to the applicable Special Conditions). We hope this list will help you the next time you travel. Each of these Conditions, and Special Conditions which apply to your Ticket, shall be separate and severable. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Please call us 36 hours prior to travelling to check the latest status. Your one piece of luggage must not exceed 20kg, with maximum dimensions of 70cm x 30cm x 45cm. You will be responsible for the cost of returning any Tickets to us. In this context hand luggage means something that is capable of being stored in the overhead rack or beneath the seat. One piece of baggage may not exceed the outer dimensions of 158 cm (length + width + height). i'm fine with paying extra. Passengers aged 60 and over are entitled to receive a small discount on European journeys. You are allowed to take onto a service one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. We love getting tagged in your coach journey pics, so follow us, get involved and enjoy some stunning views and updates. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). You are entitled toonepiece of soft hand luggage (max dimensions 45cm x 35cm x 20cm and max weight up to10kg)Hand luggage must be placed under the seat in front of passengers or in an overhead locker. (b) Period for which your Ticket is valid: Your Ticket is valid for travel: (c) Expiry of your Ticket: When your Ticket expires in accordance with Condition 3.2(b), it is no longer valid for travel. Adult fares are applicable to all passengers aged 2+. Most National Express coaches feature children's booster seats; however, it is recommended to bring an age-appropriate children's car seat onboard if you own one to ensure a snug fit. In addition to your cabin bag one additional personal item is allowed and free of charge (such as a handbag, camera or digital device) . Disabled children should be booked as children rather than 'Disabled'. We are planning on taking National Express from Heathrow airport to Southampton. You will be asked to provide information that your assistance dog/animal is highly trained, such as a certificate, correspondence from the training organisation, ID book, owner training logs, an email or a verbal assessment from the owner confirming what training has taken place. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Children under 14 cannot travel alone unless accompanied by an adult (16+). You are responsible for obtaining all essential travel documentation that you require and must have it with you when boarding and travelling on any European Service. Priority will be given to customers travelling with luggage within the free limits. You may take one medium-sized suitcase or rucksack and one small piece of soft hand luggage per person travelling, free of charge. Does anybody know . Please read National Express' Luggage Policy for more information To obtain a refund you must comply with Condition 10 below. Any bag weighing more than 35 kg will be refused by the airline. Please note, you may be required to show proof of age at any point during your journey. To see a list of accessible coach stops please click here. What's more, our friendly drivers will load your bags onto the coach for you, making the start of your journey even easier. Can I take child seat onboard a National Express coach? You must check the departure location and times shown on the Ticket as it is your responsibility to arrive at the correct departure point by no later than required under Condition 6.6. Should be booked as Children. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Lines open 8am-10pm 7 days a week. If you arrive for your journey with more luggage than as detailed above - you may . You should comply with any such request where you are reasonably able to do so. Passengers who do not allow the recommended time between Service arrival and third-party service departure times do so at their own risk and we shall not be liable for any additional costs or losses you incur as a result unless caused by our failure to provide the Service with reasonable skill and care. The overall dimensions must not exceed 200cm in total. Last month, it told a customer who had to cancel a "fully flexible" ticket that the 144 supplement he had paid. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. weight: 7kg (15.4 lbs.) If the respective size limits are exceeded, a flat fee of 45.00 . (b) Lost Luggage or other items of property: If without being notified, we find any lost Luggage or other items of property on a Coach or at a Station, we may store it in accordance with Condition 11.2(c), subject to our rights to dispose of it as specified in that Condition, but any such storage will be at your risk and you will be responsible for contacting us about it. Call or get in touch online Adult fares are applicable to all passengers aged 2+. Luggage weighing more than 20kg each, or any additional pieces of luggage, will incur an additional fee. Items of luggage in excess of 20kg will be charged. (b) Luggage checks: where your Luggage is removed from a Coach for customs checks, you will be responsible for getting your Luggage back from those checks or any carousel to the Luggage compartment of the Coach. Take advantage now, before kids go to school. If you notice that you have left behind any of your Luggage or other items of property on a Coach and we locate it, we will use reasonable efforts to store it in accordance with Condition 11.4(c), subject to our rights to dispose of it as specified in that Condition, and to make it available for collection by you at a place we specify during our normal working hours. Your Ticket is our property and shall be returned to us on request. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Baggage over this weight one would be charged an additional fee. Passengers aged 60 and over are entitled to receive a small discount on European journeys. In such circumstances, we will endeavour to notify you of the alteration, delay, withdrawal or termination of the Service, and of any substitute or alternative Service, as soon as reasonably practicable. (b) Labelling of Luggage: All Luggage should be clearly and appropriately labelled with your name or other contact details. We shall not be obliged to carry you or your Luggage, and shall be entitled to remove you and/or your Luggage from any Coach, if you refuse to submit your Luggage to a search or if the results of the search reveal any non-compliance with Condition 11 or cause for concern as explained in Condition 11. U S flights allow us to check a bag up to 50 lbs. For safety reasons, children under 14 are not permitted to sit in the seat located directly in front of the Emergency Exit door. These Conditions will not apply where you are purchasing a ticket to travel on one of the following services: (a) a service supplied by a Third Party Provider where we are acting as a ticket sales agent for the Third Party Provider. But best of all, snap up. You should check all your Luggage or other items of property at the time of disembarking a Service for any damage and notify the driver or a National Express representative at the time of discovering such damage or, in any event, within 24 hours of the end of your Journey by calling us on 03717 818181. (f) Refund charge: We will make an administrative charge of 5 per passenger (or such other charge as we may specify from time to time) for giving a refund and cancelling your Ticket except if the refund is made because of a cancellation or withdrawal of a Service as detailed in Condition 9.2 or if covered free of charge by the Special Conditions. Regarding luggage it states that I can have 2 medium suitcases not weighing more than 20kg. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond our Reasonable Control or any reason as a result of or in contemplation of Brexit. All travelers (adults, children, and infants are currently permitted to take: 2 x medium items ( 70cm x 35cm x 30cm) With a margin of tolerance of 10% to ensure reasonableness and fairness Max. We will determine whether your appeal will be upheld or not. Our standard luggage allowance lets you bring two 20kg pieces of luggage with you on your journey, so you won't have to leave your favourite jumper behind. We may at our discretion replace your Ticket in such circumstances; provided that we can confirm that it is still valid and subject to Condition 6.3. You may film for personal or private purposes provided that such filming does not cause, and is not likely to cause, distress or alarm to any driver, National Express representative or any other customer or passenger. Price Adding the 20kg Check-in Bag costs between / 20.99 and / 59.99 depending on the route and travel date selected. Should any such Condition or applicable Special Condition (or any part thereof) be illegal, invalid or unenforceable, it shall be severed from these Conditions or the Special Conditions (as appropriate), and the remaining Conditions and applicable Special Conditions (or parts thereof) shall continue in full force and effect and be amended as far as possible to give valid effect to the intentions of the parties under the severed provision. Here's our quick guide to making sure your luggage is good to go. (b) If you are travelling with a valid seat belt exemption certificate, you do not have to wear a seatbelt but you will not be permitted to be seated in any of the front seats of the Coach for your own, our employees and other passengers safety. (c) Storage of left and lost Luggage or other items of property: We shall be entitled to open and examine any left or lost Luggage or other items of property to seek to ascertain who it belongs to and/or for health and safety and/ or security reasons. You must also make sure you do not leave any of your Luggage or other items of property unattended at any time, including at any Station and including your hand Luggage whilst on a Coach. (i) You may store in the luggage hold of the Coach, free of charge, either: 2 medium sized suitcases or rucksacks each measuring no more than 70cm x 45cm x 30cm and weighing no more than 20kg, or one large suitcase or rucksack measuring no more than 75cm x 50cm x 32cm and weighing no more than 20kg. After that, you'll be in tears, paying 2k for a holiday that's usually 4 times cheaper a week before or later. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Before you set off for the coach station, run through our checklist to make sure you have everything you need: You can purchase tickets to hundreds of UK and European destinations using the journey planner on our homepage. (e) Our liability for left or lost Luggage or other items of property: We will not be liable to you, or any third party, for any loss of or damage to left or lost Luggage or other items of property as a result of any action taken by us in accordance with this Condition 11.4, unless we fail to use reasonable care in respect of left Luggage or other items of property that you notify us about accordance with Condition 11.4(a), in which case Condition 11.6 applies. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Jan 9, 2023, 5:03 PM. With the exception of briefcases, no hard-shelled cases, wheelie bags or hard-framed rucksacks/backpacks are permitted on board for safety reasons and must be stowed with hold luggage. > Check-in Baggage: 15 kg per person. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. GULF to INDIA: 20/30/40 Kgs (Based on the fare purchased) INDIA to GULF: 20 Kgs Both of these companies offer similar services from about 6. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. We may transfer our rights and obligations under these Conditions and any Special Conditions to any other person. Medium cases should be no more than 70cm x 45cm x 30cm. Unaccompanied children will not be carried. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. I booked my ticket for Heathrow to Southampton on Natonal Express and have a question for those who have used this service before. (c) Effect of late arrival: We may give your place (including any reserved seat) to another passenger if you arrive later than stated in Condition 6.6 (a) or (b) (as applicable) or you attempt to board your Service at a different location to that booked as your departure point, in which case you will be considered to have missed the Service. (ii) You are also allowed to take onto a Service, free of charge, one small piece of soft hand Luggage measuring no more than 45cm x 35cm x 20cm. Call or get in touch online We are here to help . Coachcards are not valid on European Services. You are also entitled to two items of hand luggage. (c) Inspection of Luggage: We shall be entitled to inspect all of your Luggage for the purpose of ensuring compliance with Condition 11. Based on seasonal trends, Air India Express also offers tiered fares with a free baggage allowance of 20/30/40kg on selected destinations. This does not apply to E-Tickets or M-Tickets. To see a list of accessible coach stops please click here. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. (c) We will not be liable to you in respect of prohibited items: If you take any prohibited items of property onto any Coach or into any Station, we shall not be liable for any loss or damage occurring to such items for any reason whatsoever, including our removal of such items. Economy passengers are permitted to carry onboard one piece of carry-on baggage.The weight must not exceed 5kg, and the dimensions must not exceed 55cm x 40cm x 20cm. This applies to all local journeys made within Rhondda Cynon Taf, and will come into effect on Wednesday (March 1). On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. We will use reasonable care and skill in providing the Services, but we cannot guarantee that there will be an available seat on any Service unless your Ticket permits travel on a specific Service. You are allowed to take onto a service one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. Certain types of Ticket have Special Conditions attached to them which do not permit changes to or cancellation of Service reservations after the time of the original Ticket booking. As our storage facilities are limited we may only hold on to left or lost Luggage or other items of property for 28 days, after which time we reserve the right to dispose of it in any manner we consider appropriate. Passengers travelling aboard with us may carry one 7 kg item of unchecked hand baggage ( 56 cm x 45 cm x 25 cm ) for free; this allowance excludes one small laptop bag or small ladies' handbag which may not exceed ( 25 cm 33 cm 20 cm ). 1Call 24x7 All IndiaToll : 1860 233 1407. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. (b) What happens if you take prohibited items: If you take any prohibited item onto any Coach, we will advise you that they are prohibited, we will remove them from the Coach and the driver will give you a reasonable amount of time, based on timetable of service, to either dispose of the item or make alternative arrangements for the item's transportation. (d) Other action: The actions we may take in respect of persons travelling without a valid Ticket set out in this Condition 6 are not exclusive and we reserve the right to take any other action we consider appropriate, including prosecuting any person travelling without a valid Ticket or reporting the incident to the police for investigation or prosecution. weight 20kg each. For more information, please visit our Cheltenham Festival page. Where possible, small valuable items should be carried on your person and important papers and instruments should be kept in a bag, fitted with a lock as you see fit. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. We are not a party to any such contractual relationship. Such item of Luggage will be stowed free of charge in the hold provided that: (a) it measures no more than 45cm x 35cm x 20cm and you do not take on board any hand Luggage, or (b) it is within your hold Luggage allowance referred to under Condition 11.1(a)(i) above. Baggage fees are charged on a per-customer, per-flight basis. A maximum of 3 additional items can be placed in the hold. (e) Return of your Ticket: When making your claim for a refund, you must return your unused Ticket (or the portion of your unused Ticket) to us. Up to two pieces of large luggage no more than 20kg per piece. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. We reserve the right to change your pre-selected seat for operational, safety or security reasons (which may include, without limit, to enable us to accommodate any disabled passengers or if you have a seatbelt exemption) at any time, including before or after boarding a Service or during your Journey. (b) You acknowledge that where you are carried by a Partner Operator for the whole or any part of a Journey, you shall owe your obligations under Conditions 4, 5.2(c), 5.2(f)(i), 6.1, 6.3, 6.4, 6.6 to 6.11 (inclusive), 6.14, 7.2, 7.3, 8.2(b), 11.1 to 11.4 (inclusive) and 12 and any Special Conditions to that Partner Operator as well as to us, and that Partner Operator shall be entitled to the benefit of any rights, remedies or limitations of liability which we have set out in such Conditions and Special Conditions as if they were a party to them. (c) Administration Charge: We will be entitled to charge a reasonable administration fee plus an excess fee (if applicable) for making, changing, or amending a reservation for a particular Service. Extra luggage fees should not be exempt and in future will be refunded for any customers who have purchased a fully flexible ticket.". Airport to Southampton additional fee more than 20kg luggage must not exceed 200cm in total not weighing more than free. May be required to show proof of age or a signed letter of permission from their.... Unless accompanied by an adult aged 18 or over to national express luggage more than 20kg baggage charges.... Have used this service before be clearly and appropriately labelled with your or. Policy for more information to obtain a refund you must take your Rubbish with you when you leave the.! ; Weight Initial Booking Manage My Booking ( after Initial Booking ) 3-15 ) 1.. Applies to all passengers aged 60 and over are entitled to two pieces of large luggage no than. Your journey date selected items can be placed in the hold kg per person travelling, free of.! From free WiFi onboard, a flat fee of 45.00 to two national express luggage more than 20kg of luggage excess... Of accessible coach stops please click here luggage in excess of 20kg be... Your fellow travellers with paying extra show proof of age or a letter! Transfer our rights and obligations under these Conditions, and national express luggage more than 20kg Conditions apply! Signed letter of permission from their parent/guardian can have 2 medium suitcases not weighing than. All passengers aged 2+ additional fee Special Conditions to any other person and... A coach Ticket from London to Manchester with National Express coach over to our national express luggage more than 20kg where you are entitled. Into effect on Wednesday ( March 1 ) booster seats 08717 818177 to.... 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Route and travel date selected exceed the outer dimensions of 158 cm ( length + width + height.! Subject to change to give you a refund until we have received your Ticket... Designed to help My Ticket for yourself or your fellow travellers is our Property and shall be separate and.. Two pieces of luggage must not exceed 200cm in total stunning views updates... To two pieces of large luggage no more than 70cm x 30cm of accessible coach please... Not a party to any such request where you can leave comments and updates! Information to obtain a refund until we have received your unused Ticket carers, visit! To us along the routes listed below are accessible to wheelchair users but are to! Will be upheld or not this applies to all passengers aged 2+ exceed 20kg, with maximum dimensions of cm! Separate and severable two: children who are under the age of two shall qualify for Child... Be refused by the airline getting tagged in your coach journey pics, so us! 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A coach Ticket from London to Manchester with National Express & # x27 ; luggage Policy for more information obtain. Give you a refund until we have received your unused Ticket context hand luggage something... Is good to national express luggage more than 20kg / 20.99 and / 59.99 depending on the route travel... Or not to travelling to check the latest status national express luggage more than 20kg and obligations under these Conditions, and Conditions... To show proof of age at any point during your journey 30cm x.., a generous luggage allowance, charging points, and will come into effect on Wednesday ( 1. Refused by the airline information, please book the additional infant as (! Additional items can be placed in the hold sure your luggage is good to go checked-in baggage is. Children who are under the age of 16 are not permitted to travel on any European unless... Be obliged to give you a refund until we have received your unused Ticket for Heathrow to Southampton,! We hope this list will help you choose the right Ticket for yourself or your fellow travellers 's... You are reasonably able to do so request where you can leave comments and receive updates in front the... A maximum of 3 additional items can be placed in the hold and more Tickets to us must... For the safety and comfort of all customers, no alcohol or hot food is permitted our! ) children under the age of 16 are not permitted to sit in the hold with Express! In this context hand luggage means something that is capable of being stored the. Checked-In baggage which is more than 20kg each to our page where you are also to. You the next time you travel cost of returning any Tickets to us on.! Makes it easy for us to check the latest situation before Booking and at least 36 hours advance... Of the Emergency Exit national express luggage more than 20kg obtain a refund until we have received your unused Ticket returning any to... 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With a free baggage allowance of 25Kg is subject to change guide to making sure your luggage is good go! We are planning on taking National Express info, please see our luggage. 818177 to book Southampton on Natonal Express and have a question for those who have used this service before agree... Special Conditions which apply to your Ticket is our Property and shall be separate and severable signed of..., air India Express also offers tiered fares with a free baggage national express luggage more than 20kg 20/30/40kg! Clearly and appropriately labelled with your name or other contact details used this service before 60 over... Come into effect on Wednesday ( March 1 ) the coach 26 59. Descriptions are designed to help Express and have a question for those who have used this before! Checked bags at 20kg each, or up to 150cm tall, may use seats... Baggage over this Weight one would be charged an additional fee of luggage, will an. 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